1. boring
2. waste of time
3. decreases customer service
4. means more work for later
5. tedious
6. full o shit

got grilled, totally slammed for something that wasn't even relevant to me when it happened!!! i wasn't the account manager at the time damn it! they love me now! so i got on the phone afterwards and asked bob outright. =D

and got to speak to almost the whole team there. hahaha.

got to the office late today. stupid trains. it was NOT my public transport day.

so i left relatively late too.

felt like i did so much in the first 3 hours of my day today. whoosh. kept looking at the time but it was always before 11!!!