and i WON!

what a bizarre but fulfilling day it was.

i had breakfast with someone i hadn't talked to in 3 years at a new local cafe that was pretty good. pretty yummy smoked salmon, mushroom and ricotta omelette. coffee was so-so but at least it was hot enough! talked about a lot of old times and all the things in between.

then, i decided to go via westfield to pick a fight. turns out i was too eager, so i went home to do it over the phone.

and after a 40 minute wait - didn't really mind being on hold for so long - but it just fuelled my enthusiasm to get what i wanted, i was put through to someone who could help me.

*brings in my negotiation skills*

so was talking to the lady about upgrading my handset... and i went from staying on my old cap with a $20 per month handset payment (this is apparently the only thing they can offer for current customers in forms of a loyalty discount - i.e., can only upgrade you with a discount on your current cap) to:
~ no cancellation fee
~ $50 bonus credit (up from $25) on your next bill
~ upgrade to the new $49 cap for the iphone 4
~ delivery fee for the new phone waived.
~ phone to be deilvered within 3 weeks

quite satisfied with that! and wasn't too hard to negotiate.

and this arvo, spent outdoors with my dogs and our lawn. oh who knew you could fee so content cutting grass.

happy anniversary too. :)